Privacy Policy

Flash Gear Privacy Policy

1. Introduction

Flash Gear (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit flashgear.shop (the “Site”), make purchases, or interact with our services (collectively, “Services”). By using our Services, you agree to these terms.

2. Information We Collect

We collect the following data to provide and improve our Services:

A. Information You Provide

  • Contact Details: Name, email, phone number, shipping/billing address.

  • Order Details: Payment information (processed securely via Shopify Payments), purchase history.

  • Account Data: Username, password (encrypted), security questions.

  • Communications: Messages sent via contact forms or customer support.

B. Automated Collection

  • Usage Data: IP address, device type, browser, pages visited (via cookies and tracking technologies).

  • Cookies: Essential for site functionality (e.g., cart retention). Manage preferences via browser settings.

C. Third-Party Sources

  • Shopify: Hosts our store and processes payments.

  • Analytics Tools: Google Analytics to improve user experience.

3. How We Use Your Information

Purpose Examples
Order Fulfillment Process payments, ship products, handle returns.
Customer Support Respond to inquiries, troubleshoot issues.
Marketing Send promotions (opt-out anytime via email footer).
Security Detect fraud, protect account integrity.
Improvements Analyze site traffic, optimize performance.

4. Data Sharing & Disclosure

We only share your data under these circumstances:

  • Service Providers: Shipping carriers (e.g., TCS, Leopards), payment processors.

  • Legal Compliance: If required by Pakistani law (e.g., court orders).

  • Business Transfers: Mergers or acquisitions (data remains protected).

We do NOT sell your data to third parties.

5. Your Rights

Depending on your location, you may:

  • Access, Correct, or Delete your data.

  • Opt out of marketing emails (via unsubscribe link).

  • Withdraw consent (e.g., disable cookies).

To exercise these rights, email -- with “Privacy Request” in the subject line.

6. Security & Retention

  • Encryption: SSL/TLS for secure transactions.

  • Retention Period: Data is kept only as long as necessary (e.g., order history for warranty claims).

7. Children’s Privacy

Our Services are not for users under 16. We do not knowingly collect their data.

8. Updates & Contact

  • Policy Changes: Updates will be posted here with a revised “Last Updated” date.

  • Questions? Contact us:
    📧 --
    ☎ +92 319 7279754